Turbo Saw Customer Guarantee
Exclusive Warranty Policy

WARRANTY FOR NEW TURBO SAW TREE & BRUSH CUTTING EQUIPMENT (U.S. ONLY)

A. GENERAL PROVISIONS – The warranties described below are provided by Dougherty Forestry Manufacturing  (“DFM”) to the original purchasers of new Turbo Saw Tree & Brush Cutting Equipment from DFM or authorized DFM dealers. Under these warranties, DFM will repair or replace, at its option, any covered part which is found to be defective in material or workmanship during the applicable warranty term. Warranty service must be performed by a dealer or service center authorized by DFM to sell and/or service the type of product involved, which will use only new or remanufactured parts or components furnished by DFM. Warranty service will be performed without charge to the purchaser for parts or labor. The purchaser will be responsible, however, for any service call and/or transportation of product to and from the dealer’s or service center’s place of business, for any premium charged for overtime labor requested by the purchaser, and for any service and/or maintenance not directly related to any defect covered
under the warranties below.

B. WHAT IS WARRANTED – All metal housing, fabrication, and hydraulic components of any new Turbo Saw products against manufactured defects.  

C. WHAT IS NOT WARRANTED – DFM IS NOT RESPONSIBLE FOR THE FOLLOWING: (1) Used Products: (2) Any product that
has been altered or modified in ways not approved by DFM (3) Depreciation or damage caused by normal wear, lack of reasonable and proper maintenance, failure to follow operating instructions, misuse, lack of proper protection during storage, or accident; (4) Normal maintenance parts and service.

D. SECURING WARRANTY SERVICE – To secure warranty service, the purchaser must (1) Report the product defect to an authorized dealer and request repair within the applicable warranty term, (2) Present evidence of the warranty start date, and (3) Make the product available to the dealer or service center within a reasonable period of time.

E.  FACTORY PRE-AUTHORIZATION- ALL WARRANTY WORK MUST HAVE PRE-APPROVAL FROM THE FACTORY.
All warranty work must be pre-arthorized by the factory before work is performed. DFM will not re-imburse for warranty work that is performed without authorization.

F. All claims for this warranty policy must be accompanied by a copy of the original sales receipt, have a copy of the sales & delivery record, the after sale record (if applicable), and the dealer record (if applicable), and must be made to Dougherty Forestry manufacturing in writing within eight (8) days after the occurrence.

G. LIMITATION OF IMPLIED WARRANTIES AND OTHER REMEDIES – Turbo Saw Tree & Brush Cutting Equipment– To the extent permitted by law, neither DFM nor any company affiliated with it makes any warranties, representations or promises as to the quality, performance or freedom from defect of the Turbo Saw Tree & Brush Cutting Equipment covered by this warranty.  IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT APPLICABLE, SHALL BE LIMITED IN DURATION TO THE APPLICABLE PERIOD OF WARRANTY SET FORTH ON THIS PAGE. THE PURCHASER’S ONLY REMEDIES IN CONNECTION WITH THE BREACH OR PERFORMANCE OF ANY WARRANTY ON THE TURBO SAW TREE & BRUSH CUTTERING ATTACHMENTS ARE THOSE SET FORTH ON THIS PAGE. IN NO EVENT WILL THE DEALER, DFM OR ANY COMPANY AFFILIATED WITH DFM BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. (Note: some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages so the above limitations and exclusions may not apply to you.) This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

H. NO DEALER WARRANTY – The selling dealer makes no warranty of its own and the dealer has no authority to make any representation or promise on behalf of DFM, or to modify the terms or limitations of this warranty in any way.

I: WARRANTY COVERAGE:
                  1. COMPONENTS: DOUGHERTY FORESTRY MANUFACTURING OFFERS A TWELVE (12) MONTH WARRANTY ON MOTOR & HYDRAULIC COMPONENTS THAT MAKE UP THE ATTACHMENT FROM DATE OF PURCHASE BY THE ORIGINAL PURCHASER OR FROM THE DATE OF PLACING THE UNIT IN SERVICE (IN THE CASE OF RENTAL). THESE COMPONENTS ARE ALSO WARRANTIED BY THEIR ORIGINAL MANUFACTURERS WHICH MAY VARY FROM THIS WARRANTY.
2. FRAME:  DOUGHERTY FORESTRY MANUFACTURING OFFERS A LIFETIME WARRANTY ON THE FRAME OF THE ATTACHMENT BY THE ORIGINAL PURCHASER WITH THE FOLLOWING EXCLUSIONS: The original purchaser is responsible for and must bear the cost of: Normal maintenance of the machine such as greasing, minor adjustments, etc.  Transportation of defective part(s) to and from Dougherty Forestry Manufacturing or such place where warranty work is being performed.  This warranty does not cover any damage to the machine the Turbo Saw is attached to nor subjected to FALLING TREES OR LIMBS, FLYING DEBRIS, HYDRAULIC COMPONENT DAMAGE.   
                 

J:  WARRANTY NONCOVERAGE:
This warranty does not cover normal wear and tear caused by operating the attachment. This warranty does not cover ABUSE, NEGLECT, or conditions which are cause by abuse or neglect. This warranty does not cover normal wear items, such items would include but not be limited to: BLADES, CARBIDE INSERTS, BOLTS IN WEAR AREAS.
 
THIS WARRANTY DOES NOT COVER DAMAGE CAUSED BY THE OPERATOR DUE TO IMPROPER USE OF THE TURBO SAW OR BY USING THE ATTACHMENT IN A MANNER OTHER THAN RECOMMENDED IN THE OPERATOR’S MANUAL.